Customer Inquiries

입력양식
  • Product Inquiry
  • Job Inquiry
  • Etc Inquiry
  • Battery Pin
  • Battery Clip/Gripper
  • MEGA Pin
  • STAR Pin

(*) 표시는 필수 입력 항목

Personal Information Collection and Usage Agreement

1. Purpose of personal information processing
Megatouch (hereinafter referred to as the "Website") processes personal information for the following purposes: checking the intention to join as a member, verifying the member's identity, maintaining and managing membership qualifications, paying fees for the supply of goods or services, supply and delivery of goods or services, etc. and does not use it for any other purposes.

2. Processing and retention of personal information
① The Website processes and retains personal information in accordance with the user's consent and within the period agreed when collecting the information or as required by law.
② The specific personal information processing and retention period is until the termination of the service use agreement or membership for customer registration and management, and 5 years for records related to contracts, subscription cancellations, payments, and the supply of goods in e-commerce.

3. Rights and obligations of information subjects and legal representatives and the user of methods of exercising them can exercise the following rights as subjects of personal information.
① The information subject may exercise each of the following rights regarding personal information protection on the Website at any time.
1. Request to view the personal information
2. Request for correction in case of errors and others
3. Request for deletion
4. Request for suspension of processing.

4. Fill out items of personal information for processingᅠ
① The Website processes the following personal information items.
<Customer inquiry, product inquiry>
- Required: Company name, name, contact information, email
- Optional: Consent to receive information

5. As for the destruction of personal information, in principle, the Website destroys the personal information immediately after the purpose of processing personal information has been achieved.
- The procedures, deadlines and methods for destruction are as follows. The information entered by the user is not transferred to a separate DB after the purpose is achieved, and is destroyed after an email is sent to the person in charge.
- During the period, personal information will not be used for any other purpose unless required by law. Personal information will be destroyed after sending an email to the user.

6. Matters regarding the installation, operation, and rejection of automatic personal information collection devices.
The Website does not employ 'cookies' to store and frequently retrieve the usage record of information subjects.

7. Personal information manager
① The site appoints a personal information protection manager as follows to be responsible for, handle complaints and provide remedies for the damage related to personal information processing.
▶ Personal Information Protection Manager
- Name: Chang-wan Kim
- Department: Management Support Team
- Email: cwkim@megatouch.co.kr
▶ Personal Information Protection Department
- Name: In-nam Park
- Department: Management Support Team
- Email: inpark@megatouch.co.kr
② Information subjects may direct inquiries related to personal information protection, file complaints, request remedies, and others they encounter while using the Website's services (or business) to the Personal Information Protection Manager and the responsible department. The Website will promptly respond to and process inquiries from information subjects.

8. Changes to personal information processing policy
① This personal information processing policy is valid from the date of enforcement, and additions, deletions, or corrections of changes in pursuant to laws and policies will be notified through notices 7 days prior to the implementation of the changes.

9. Measures to ensure the safety of personal information. The Website implements various technical, administrative, and substantial measures to protect personal information in compliance with Article 29 of the Personal Information Protection Act as follows.
① Minimizing employees and training them, and designating employees who handle personal information and limiting it to the person in charge to manage the personal information.
② Technical measures against hacking, and others. The Website uses web hosting security programs to monitor and block personal information from being leaked or damaged by hacking or computer viruses.
③ Limited access to personal data. Measures are taken to control access to personal information by granting, changing, and deleting access rights to the database system that processes personal information, and unauthorized access from outside is controlled with using an intrusion prevention system.
④ Access control for unauthorized persons. Storage of personal information is separated, and access control procedures are established and operated for it.